The term “shopping small” has three major meanings: it might refer to purchasing physically smaller items; spending less money during a shopping trip (i.e. a smaller bill); or supporting local small businesses. Regardless of how this phrase is used, though, the customer is always at the center. Put another way, in order for retail businesses…
Many factors and assets contribute to a successful retail or grocery store — a practical layout, strong aesthetic, clean surfaces, functional climate control, well-stocked shelves, etc. As you consider the importance of these moving parts, though, do not overlook the seemingly small things, such as the shopping baskets you offer your customers. Sure, the value…
For retail and grocery stores to succeed, they must create a convenient shopping experience for all of their customers. This is easier said than done, however, considering how many factors play into keeping customers satisfied. For instance, different shoppers have different needs and preferences when it comes to shopping — some would rather grab a…
When customers enter a retail or grocery store, they want their experience to be as frictionless as possible. Many factors contribute to a positive shopping experience, such as a practical, straightforward store layout and great customer service. But if people can’t easily maneuver a store’s aisles, all other considerations fall away. This is why shopping…
When investing in a fleet of new shopping carts, retailers and grocers have several decisions to make: How many carts are needed for a given store? What types of carts are optimal for the store’s shoppers? How will these carts be stored? Should carts be customized? While all of these questions are important, one factor…