When a customer walks into a store, the first thing they often seek is a shopping basket. Unbeknownst to many store owners, a multitude of factors go into this seemingly mundane decision. Understanding these factors can significantly improve a customer’s shopping experience and, consequently, enhance customer retention and sales. There are a host of considerations…
You know that your customers’ shopping experience at your store is a comprehensive journey—it begins when they park their car in your parking lot and extends to their experience navigating your aisles and checking out with your sales clerks. But you may not realize that your shopping baskets—a critical piece of the customer journey—can convey…
When you’re looking into purchasing a new fleet of shopping carts or baskets for your store, there’s a lot you’ll need to consider. For one, are shopping carts or baskets best for your establishment? What features are you looking for to enhance your shoppers’ experience? And how can you promote brand awareness and build customer…
Location, location, location. This phrase doesn’t just apply to real estate – it also applies to a store’s shopping baskets. Indeed, strategic basket placement can significantly boost a retailer’s or grocer’s bottom line. When customers can easily find and grab a basket at your store, they’re more likely to make larger purchases since it’s much…
A little shopping basket can go a long way, especially if your store primarily sells smaller objects, such as souvenirs, makeup items, travel-sized products, snacks, etc. Smaller stores may stick with smaller baskets to save space, too. However, these spatial limitations can take a toll on your business’s bottom line. The more stuff you sell,…