Today, we’re constantly inundated with news of massive mergers and the dominance of large corporations. But it’s worth remembering that even the largest businesses were once small. Apple’s humble garage beginnings are proof enough of this. No matter the size of a business, success ultimately depends on brand reputation, which is largely determined by customer…
News recently broke that Walmart plans to get rid of their store greeter position at approximately 1,000 stores by the end of April 2019. The company was one of the first to incorporate this job, first implementing greeters in 1980 – and for nearly 40 years now, Walmart has mostly hired people with disabilities to…
It wasn’t long ago that some retail analysts feared a major meltdown in the industry. The rise of online shopping giants and changes in generational demographics seemed to pose a threat to the status-quo of retail. But if 2017 and 2018 have shown us anything, it’s that retailers are continuing to thrive because of these…
Market Force survey data from 2023 reveals that shoppers consider Wegmans and H-E-B as “best in class” grocery stores. Walmart is the winner when it comes to wallet share, with Kroger and ALDI behind it. But what aspects of these stores make them customer favorites? What do customers look for in a grocery store beyond…
If you run a retail business or grocery store, your main priorities are customer satisfaction and sales. Providing customers with functional shopping carts and baskets serves both of these purposes. These tools make it easier for customers to shop around the store while incentivizing them to purchase more items by filling their baskets as they…