The term “shopping small” has three major meanings: it might refer to purchasing physically smaller items; spending less money during a shopping trip (i.e. a smaller bill); or supporting local small businesses. Regardless of how this phrase is used, though, the customer is always at the center. Put another way, in order for retail businesses…
For decades now, there has been an ongoing, sometimes vitriolic debate among shoppers about whether or not retail and grocery stores should carry mini shopping carts for kids. And the jury is still out. Today, shoppers will encounter stores both big and small that either offer these small carts, never carried them in the first…
Today, we’re constantly inundated with news of massive mergers and the dominance of large corporations. But it’s worth remembering that even the largest businesses were once small. Apple’s humble garage beginnings are proof enough of this. No matter the size of a business, success ultimately depends on brand reputation, which is largely determined by customer…
Market Force survey data from 2023 reveals that shoppers consider Wegmans and H-E-B as “best in class” grocery stores. Walmart is the winner when it comes to wallet share, with Kroger and ALDI behind it. But what aspects of these stores make them customer favorites? What do customers look for in a grocery store beyond…
If you run a retail business or grocery store, your main priorities are customer satisfaction and sales. Providing customers with functional shopping carts and baskets serves both of these purposes. These tools make it easier for customers to shop around the store while incentivizing them to purchase more items by filling their baskets as they…