As we usher in the New Year, it’s the perfect time for retailers to reflect on the core aspects of their customer experience, particularly the shopping carts and baskets they offer. These essential tools are not just a convenience for shoppers; they’re a significant part of the retail journey, influencing customer satisfaction and store efficiency….
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Shopping carts are essential for most brick-and-mortar businesses. They serve as a bridge between customer intention and a successful purchase. But just like any other business asset, shopping carts have a lifecycle and must be replaced or updated from time to time. Let’s explore how frequently your business should invest in a new shopping cart…